Our return policy lasts 14 days from the delivery date of your purchase. To be eligible for a return, your item must be unused and in the original condition in which you received it. Tags must still be attached. Bralettes, Camis, Leggings, Skincare and Makeup are not eligible for returns. All discounted merchandise is final sale.
Once your return has been delivered to our store, your return/exchange may take up to 5-7 BUSINESS DAYS to process. Lois Pearl reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.
Holiday returns will be accepted with an original order number or receipt until January 11th, 2020. For returns made after the original 14 days after purchase, either the original form of payment will be refunded, or store credit will be given. No cash credits will be administered.
To complete your return, please click the link below.